Returns/guarantee

The products on this website are customized, due to the convenience of customers, Please note that after changing the order, we cannot provide services such as cancellation or content changes.

一、Service object

Products purchased in our shop

二、Warranty period

The manufacturer’s warranty period is one year from the date of arrival of the product.
We guarantee that all products are free of manufacturing and processing defects.
This warranty only covers "unused items", so Please check the contents as soon as the item arrives.
If you have any questions, please chat or contact us at a546939086@126.com.
*The warranty covers only the original conditions.

Symptoms that seem to be defective and damage to the product due to impact during transportation, etc.
Please contact the inquiry desk within 3 days of arrival.
Please be assured that we will support you until the end.
If the item is returned without contacting us,
Please note that we will decline the receipt.

See below:
a.Items to be returned or exchanged
 1. Products that are contaminated or damaged due to product delivery
 2. When a product that is different from the confirmation email at the time of order arrives
 3. Products with obvious defects in product specifications

b. The warranty does not cover the following conditions.
●Replace/return the product (color/size) at the convenience of the customer.
 ●For products with defective parts such as scratched or damaged parts due to customer responsibility.
 ●For products ordered from places other than this website ●When the product is not in its original state
 ●Products whose warranty period has expired
 ●In case of damage caused by natural disasters or man-made disastersb.