About shipping and delivery
DalinchIf you buy the dolls in the warehouse in the US/Germany, we will ship them to your destination via UPS/FEDEX within 3-5 working days. If you buy other styles of dolls, please read the following carefully.
Ship from China
About transportation. free shipping! Customs fees, freight and other expenses will be borne by us. If you buy the parts at the same time, you can ship them together!
About delivery date. It will be shipped by UPS/FEDEX, after your payment is successful, we will ship the goods to your destination within 10-15 working days
※Using double packaging of external reinforced cardboard and internal polystyrene foam. There is no print on the outer box to show the contents of the product. do not worry.
If you have any questions, please feel free to contact us via chat or email.
Specify delivery destination
. ①If you want to receive products at home
We will deliver your products to your home。
②If you want to put the goods on FEDEX/UPS business premises
When ordering, please inform us in the remarks column of the order form so that the goods can be shipped to FEDEX/UPS business premises.
Confirm photos before shipping
After the doll is made, we will contact you via email or Facebook as soon as possible. Please be assured that before shipping, we will reply to the confirmation of the real photo of the doll via email.If there is no problem, we will conduct a thorough inspection again and arrange transportation as soon as possible.
At the time of delivery, the outer box is not printed to show the product content. We will thoroughly protect your privacy. The company name, etc. are not displayed at all, and the personal name of the sender is displayed in the sender section. In addition, when performing customs procedures, it is necessary to enter as many product names as possible related to the nature of the product. Please rest assured that nothing will be written in the item name column of the logistics document. If you have any questions Please feel free to contact us via chat or email a546939086@126.com
About packaging method. The trouble in the delivery process is inherent. In the event of damage, it is very laborious and time-consuming to carry out insurance and other work with the delivery company. In order to avoid trouble and transport important dolls, we used reinforced cardboard and styrofoam for double packaging inside. Similarly, even if someone in the family accidentally opens the doll, the doll is wrapped in a blanket, so it won't attract attention.
